Frequently Asked Questions
Everything you need to know about your DR-HO'S shopping experience.
How do I determine the right size for my order?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your silhouette.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.
Are your materials sustainably sourced?
At DR-HO'S, we are committed to ethical fashion. We prioritize working with suppliers who use eco-friendly fabrics and maintain fair labor practices throughout the production chain.